Pricing
One company plan for the people who answer the phone. Fifteen hours of monitoring each month — then only for the time Lurion is connected to a live call.
Company plan
per month
What you get
Billed monthly. Taxes may apply where required.
How time works
Time starts when Lurion connects to a call and ends when the call ends. Everything around it stays free.
Setup, microphone checks, demos, failed connections, and anything after the call do not count. You'll always see usage in hours and minutes as the month goes.
Always clear
You'll see how monitoring time is used through the month, and we'll reach out before extra charges become material.
Connected time adds up across the month. We don't round every call up to a full hour.
Hitting the included hours will not cut off a conversation Lurion is already monitoring.
Included time resets each month. Any extra monitoring is charged at the published rate, in proportion to the time used.
Pricing FAQ
Questions about a larger team or a focused pilot? Talk with us.
It's the time Lurion is connected and watching a live conversation. Minutes add up across the month — we don't round every call to a full hour.
Setup, device testing, demos, failed connection attempts, and anything after the conversation ends do not count against your included hours.
Extra monitoring is $45 per hour, billed in proportion to the time used. We don't round every session up to a full hour.
Included hours reset at the start of each month and do not currently roll over.
No. An active call won't be cut off. Any time past the included hours is simply recorded at the published rate.
Yes. Standard onboarding is included in the monthly plan.
No. The monthly plan and published additional-monitoring rate are Lurion's customer-facing charges before any legally applicable taxes.
Yes. Talk with us about a plan sized for your organization.
We offer a limited number of structured pilots for organizations evaluating Lurion with a focused group of employees. Talk with us to discuss fit and availability.
Talk to us
Tell us how your employees handle sensitive calls today. We'll show you how Lurion works and whether a focused pilot is the right next step.
